AR Optimization Services
Aging accounts receivable is one of the most visible symptoms of revenue leakage — and one of the most fixable, once you know exactly where the balances are stuck.
Part of AR Leakage: one of the five areas our Revenue Cycle Health Check examines. See all five leakage areas →
What AR Optimization Covers
AR optimization is broader than day-to-day follow-up. It means restructuring how balances are prioritized, aged, escalated and written off — so days in AR trends down permanently, not just for one collections push.
- Aging-bucket triage — balances prioritized by dollar value and age, not worked in submission order
- Underpayment identification — contracted-rate variance flagged automatically, not caught by accident
- Payer-specific follow-up cadence — timelines matched to each payer’s actual response patterns
- Timely-filing protection — claims tracked against filing deadlines before they become unrecoverable
- Write-off governance — every adjustment reviewed and approved, so collectible balances aren’t written off in error
Insurance AR and Patient AR
Insurance and patient balances age differently and need different playbooks. Our Insurance AR Follow-up team pursues payer balances with systematic escalation; our Patient AR & Collections team handles patient-responsibility balances with a process built for patient retention, not just recovery.
Where AR Optimization Fits
AR reduction is one output of our broader Revenue Cycle Optimization work, alongside denial prevention and clean-claim improvement. Most practices start with a free RCM Audit to see exactly which aging buckets and payers are driving the problem before committing to an optimization engagement.
Frequently Asked Questions
What counts as a healthy days-in-AR number?
It depends on specialty and payer mix. Rather than quote an industry-wide benchmark, we compare your practice against the correct specialty peer group during the audit.
Do you replace our existing collections staff?
Not necessarily. We can manage AR follow-up end-to-end or work alongside your existing team, depending on what the audit shows is the actual gap.
Find Your Revenue Leakage
Start with a free Revenue Cycle Health Check — see what's wrong, why it's happening, and what to fix first.
Get Your RCM Health Check →